Confidence Scores

Every enrichment result includes confidence scores that indicate how certain Triqai is about each piece of data. In addition to numeric scores, Triqai provides reason tags that explain why a score is what it is. Understanding these helps you make better decisions about when to trust automated enrichment and when to require manual review.

What Are Confidence Scores?

Confidence scores are objects with two fields:

{
  "value": 92,
  "reasons": ["name_closely_matched", "results_consensus"]
}

value: An integer from 0 to 100 representing certainty
reasons: An array of string tags explaining the score

Score Ranges

0: No confidence (should not be used)
50: Low confidence (uncertain match)
75: Moderate confidence (likely correct)
90: High confidence (very likely correct)
100: Maximum confidence (definitive match)

Where Scores Appear

Confidence scores appear at multiple levels in the response:

Overall Transaction Confidence

{
  "data": {
    "transaction": {
      "confidence": { "value": 92, "reasons": [] }
    }
  }
}

This represents the overall quality of the enrichment across all modules.

Category Confidence

{
  "category": {
    "primary": { "name": "Shopping" },
    "secondary": { "name": "Online Shopping" },
    "confidence": { "value": 95, "reasons": ["merchant_category_match"] }
  }
}

Per-Entity Confidence

Each entity in the entities array has its own confidence:

{
  "entities": [
    {
      "type": "merchant",
      "role": "organization",
      "confidence": {
        "value": 98,
        "reasons": ["name_closely_matched", "results_consensus"]
      },
      "data": { "name": "Starbucks" }
    },
    {
      "type": "location",
      "role": "store_location",
      "confidence": {
        "value": 72,
        "reasons": ["city_match", "multiple_plausible_locations"]
      },
      "data": { "name": "Starbucks - Downtown" }
    },
    {
      "type": "intermediary",
      "role": "processor",
      "confidence": { "value": 99, "reasons": ["known_processor_match"] },
      "data": { "name": "Square" }
    }
  ]
}

Confidence Reason Tags

Reason tags explain what contributed to or detracted from the confidence score. They are divided into several categories.

Global Reasons

These can appear on any entity type (merchant, location, or intermediary):

Tag	Meaning
`results_consensus`	Multiple independent sources/results point to the same entity
`ambiguous_entity`	Multiple plausible candidates; evidence does not uniquely identify one
`results_contradict`	Top results disagree on key identity fields, indicating uncertainty
`insufficient_evidence`	Not enough reliable evidence to support a strong match

Category Reasons

Applied to the category confidence score (deterministic, code-only):

Tag	Meaning
`merchant_category_match`	The identified merchant has a known/linked category mapping
`fallback_classification`	Category came from fallback logic rather than strong merchant evidence
`p2p_transfer_detected`	Transaction detected as P2P transfer by deterministic rules

Merchant Reasons

Applied to merchant entity confidence (global + merchant-specific):

Tag	Meaning
`broad_merchant_name`	Extracted merchant string is too broad to uniquely identify a business
`generic_descriptor`	”Merchant name” is primarily a descriptor rather than a proper noun
`name_closely_matched`	Chosen merchant name matches the raw transaction tokens strongly
`name_inferred`	Output name differs from extracted name because AI inferred the likely correct name
`brand_disambiguated`	AI resolved a brand ambiguity based on evidence
`category_consistent_with_context`	Merchant type implied by evidence matches transaction context/category

Location Reasons

Applied to location entity confidence (global + location-specific):

Tag	Meaning
`country_match`	Location country aligns with expected country hints
`wrong_country`	Location country doesn’t aligns with expected country hints
`city_match`	City token is present in raw or strong context and matches chosen location city
`store_id_match`	Store number/branch ID appears in raw and matches a specific store
`single_result_match`	Only one strong relevant place result exists and it matches clearly
`identifier_match`	Specific identifier matches (street, phone, postal code, store code)
`address_closely_matched`	Address text in results aligns closely with chosen location fields
`multiple_plausible_locations`	Several plausible places exist and evidence doesn’t uniquely select one
`chain_location_disambiguated`	For chains, AI selected a specific branch based on evidence

Intermediary Reasons

Applied to intermediary entity confidence (global + intermediary-specific):

Tag	Meaning
`name_closely_matched`	Intermediary name matches raw tokens strongly
`processor_role_disambiguated`	AI resolved whether entity acts as processor/gateway vs actual merchant
`platform_vs_merchant_disambiguated`	AI resolved platform vs underlying merchant
`known_processor_match`	Deterministic match to internal processor dictionary (prefix/pattern)

Score Interpretation

90-100: Very High
70-89: High
50-69: Moderate
0-49: Low

Interpretation: Highly reliable for automated decisions When you see this: - Transaction string closely matches known patterns - Multiple data points confirm the identification - Entity is well-known with clear signatures Common reasons: results_consensus, name_closely_matched, known_processor_match Recommended action: Use directly in your application without review

Interpretation: Suitable for most use cases When you see this: - Good pattern match but some ambiguity - Entity identified with reasonable certainty

Minor uncertainty in specific fields Common reasons: city_match, brand_disambiguated, category_consistent_with_context Recommended action: Use for display and analytics; consider review for financial decisions

Interpretation: May benefit from manual review When you see this: - Partial pattern match - Multiple possible interpretations - Limited data points available Common reasons: ambiguous_entity, multiple_plausible_locations, broad_merchant_name Recommended action: Display with caveat or queue for review

Interpretation: Requires verification When you see this: - Weak or ambiguous pattern match - Unknown or unusual merchant - Conflicting signals in transaction Common reasons: results_contradict, insufficient_evidence, generic_descriptor Recommended action: Request user confirmation or manual review

Confidence by Entity Type

Different entity types typically have different confidence distributions:

Entity	Typical Range	Notes
Merchant	70-99	Well-known merchants score higher
Location	50-95	Store-level matching is harder
Category	75-99	Based on merchant + context
Intermediary	90-99	Distinct patterns, high accuracy
Person	85-99	Extracted directly from transaction string

Using Confidence in Your Application

Threshold-Based Logic

import Triqai from "triqai";

const triqai = new Triqai(process.env.TRIQAI_API_KEY!);

const result = await triqai.transactions.enrich({
  title: "STARBUCKS NYC",
  country: "US",
  type: "expense",
});

const threshold = 85;

const autoApprove =
  result.data.transaction.confidence.value >= threshold &&
  result.data.entities.every((e) => e.confidence.value >= threshold);

const needsReview = result.data.transaction.confidence.value < 70;

Using Reason Tags

function analyzeConfidence(entity: { confidence: { value: number; reasons: string[] } }) {
  const { value, reasons } = entity.confidence;

  if (value >= 90 && reasons.includes("results_consensus")) {
    return { reliable: true, action: "auto_approve" };
  }

  if (reasons.includes("ambiguous_entity") || reasons.includes("results_contradict")) {
    return { reliable: false, action: "manual_review" };
  }

  if (reasons.includes("known_processor_match")) {
    return { reliable: true, action: "auto_approve" };
  }

  return {
    reliable: value >= 75,
    action: value >= 75 ? "auto_approve" : "manual_review",
  };
}

const result = await triqai.transactions.enrich({
  title: "STRIPE* ACME CORP",
  country: "US",
  type: "expense",
});

for (const entity of result.data.entities) {
  const analysis = analyzeConfidence(entity);
  console.log(`${entity.type}: ${analysis.action}`);
}

Displaying Confidence to Users

function getConfidenceLabel(confidence: { value: number; reasons: string[] }) {
  if (confidence.value >= 90) return { text: "Verified", color: "green" };
  if (confidence.value >= 70) return { text: "Likely", color: "blue" };
  if (confidence.value >= 50) return { text: "Uncertain", color: "yellow" };
  return { text: "Unverified", color: "red" };
}

Filtering by Confidence

const result = await triqai.transactions.enrich({
  title: "AMAZON MKTPLACE PMTS",
  country: "US",
  type: "expense",
});

const reliableMerchants = result.data.entities.filter(
  (e) => e.type === "merchant" && e.confidence.value >= 80,
);

const flaggedForReview = result.data.entities.filter(
  (e) => e.confidence.value < 60 || e.confidence.reasons.includes("ambiguous_entity"),
);

Best Practices

Set appropriate thresholds for your use case

Different applications have different tolerance for errors. A personal finance app might accept lower confidence than a compliance system.

Consider the cost of errors

If incorrect categorization has serious consequences, require higher confidence thresholds or manual review.

Use reason tags for smarter decisions

Don’t just check the numeric score reason tags like known_processor_match or results_contradict give you richer context for decision-making.

Track confidence distributions

Monitor the confidence scores you’re seeing. Consistently low scores for certain transaction types might indicate a need for different handling.

Report issues for low-confidence matches

Use the Issue Report API to flag incorrect enrichments. This helps improve accuracy over time.

Getting Started

Core Concepts

Guides

Platform

Confidence Scores

What Are Confidence Scores?

Score Ranges

Where Scores Appear

Overall Transaction Confidence

Category Confidence

Per-Entity Confidence

Confidence Reason Tags

Global Reasons

Category Reasons

Merchant Reasons

Location Reasons

Intermediary Reasons

Score Interpretation

Confidence by Entity Type

Using Confidence in Your Application

Threshold-Based Logic

Using Reason Tags

Displaying Confidence to Users

Filtering by Confidence

Best Practices

Next Steps

Error Handling

Report Issues

Getting Started

Core Concepts

Guides

Platform

​What Are Confidence Scores?

​Score Ranges

​Where Scores Appear

​Overall Transaction Confidence

​Category Confidence

​Per-Entity Confidence

​Confidence Reason Tags

​Global Reasons

​Category Reasons

​Merchant Reasons

​Location Reasons

​Intermediary Reasons

​Score Interpretation

​Confidence by Entity Type

​Using Confidence in Your Application

​Threshold-Based Logic

​Using Reason Tags

​Displaying Confidence to Users

​Filtering by Confidence

​Best Practices

​Next Steps

Error Handling

Report Issues

What Are Confidence Scores?

Score Ranges

Where Scores Appear

Overall Transaction Confidence

Category Confidence

Per-Entity Confidence

Confidence Reason Tags

Global Reasons

Category Reasons

Merchant Reasons

Location Reasons

Intermediary Reasons

Score Interpretation

Confidence by Entity Type

Using Confidence in Your Application

Threshold-Based Logic

Using Reason Tags

Displaying Confidence to Users

Filtering by Confidence

Best Practices

Next Steps